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FrettyCharts Software

Frequently Asked Questions

 

1. Is FrettyCharts Free ?

Yes, it is. As of July 2009 we decided to release it for free usage.

2. General Questions

2a) Does FrettyCharts run on Apple systems ?

As long as you are running Mac OSX or higher it will work fine.

2b) Does FrettyCharts run on Linux systems ?

Currently we do not support a Linux version. This will change at some stage in the future.

2c) Does FrettyCharts run on Windows Vista ?

Yes ! The downloaded app runs nicely in Vista. For the instant online version, read below for some Vista details.

2d) Can FrettyCharts create Encapsulated Postscript images ?

We found it better to provide PDF support for publisher-friendly vector graphics needs. It's easy to convert the PDF files to EPS using the Adobe tools that publishers tend to have, and the resulting EPS files are far more reliable.

 

3. FrettyCharts Instant Online Version Questions

 

3a) I'm having trouble starting the FrettyCharts Online applet.

The most important thing about running FrettyCharts is to make sure your browser has Java enabled, and that it has a recent Java plug-in installed. The FrettyCharts home page will tell you about your Java plug-in. Please check this first and follow the instructions to get started.

3b) Online Version under Windows Vista / Internet Explorer 7 ?

FrettyCharts Online Version is a signed applet, which means a trusted third party has verified Deep North Music Limited company identity and provided a digital certificate. We use this certificate to sign the applet, which grants it the ability to do useful things like save your work and render chord images to your local machine.

Internet Explorer 7 under Windows Vista does not appear to respect the privelages of a signed Java applet, and so it is impossible to save your work or do anything useful. Browsers such as Firefox and Opera work just fine.

 

 

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