Frequently Asked Questions
I'm having trouble starting the FrettyCharts
applet.
The most important thing about running
FrettyCharts is to make sure your browser has
Java enabled, and that it has a
recent Java plug-in installed. The FrettyCharts
home page will tell you about your Java plug-in.
Please check this first and follow the
instructions to get started.
How much will FrettyCharts cost ?
This will be announced shortly and will be a relatively low price typical of
shareware.
Will FrettyCharts be released as a
standalone application ?
We prefer the applet delivery as we can
provide updates and bug fixes to users right
away, without any installers. However, depending
on user feedback we'll definitely consider this
after testing is done.
Does FrettyCharts run
on Linux systems ?
We have tested FrettyCharts under Linux with
the
Linux Mint (Ubuntu based) distribution, and
it works fine. If other distributions cause
problems though, drop us a line.
Does FrettyCharts run
on Apple systems ?
As long as you are running Mac OSX or higher
it will work fine. There are a few display bugs
to iron out on the Mac which we're working on.
Why doesn't Windows Vista / Internet
Explorer 7 work ?
FrettyCharts is a signed applet, which means
a trusted third party has verified Deep North
Music Limited company identity and provided a
digital certificate. We use this certificate to
sign the applet, which grants it the ability to
do useful things like save your work and render
chord images to your local machine.
Internet Explorer 7 under Windows Vista does
not appear to respect the privelages of a signed
Java applet, and so it is impossible to save
your work or do anything useful. Browsers such
as
Firefox and
Opera work just fine.
Can FrettyCharts create Encapsulated
Postscript images ?
We found it better to provide PDF support for
publisher-friendly vector graphics needs. It's
easy to convert the PDF files to EPS using the
Adobe tools that publishers tend to have, and
the resulting EPS files are far more reliable.
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