Frequently Asked Questions
1. Is FrettyCharts Free ?
Yes, it is. As of July 2009 we decided to
release it for free usage.
2. General Questions
2a) Does FrettyCharts run
on Apple systems ?
As long as you are running Mac OSX or higher
it will work fine.
2b)
Does FrettyCharts run on Linux systems ?
Currently we do not support a Linux version.
This will change at some stage in the future.
2c) Does FrettyCharts run on Windows Vista ?
Yes ! The downloaded app runs nicely in
Vista. For the instant online version, read
below for some Vista details.
2d) Can FrettyCharts create Encapsulated
Postscript images ?
We found it better to provide PDF support for
publisher-friendly vector graphics needs. It's
easy to convert the PDF files to EPS using the
Adobe tools that publishers tend to have, and
the resulting EPS files are far more reliable.
3. FrettyCharts Instant Online Version Questions
3a) I'm having trouble starting the FrettyCharts
Online
applet.
The most important thing about running
FrettyCharts is to make sure your browser has
Java enabled, and that it has a
recent Java plug-in installed. The FrettyCharts
home page will tell you about your Java plug-in.
Please check this first and follow the
instructions to get started.
3b) Online Version under Windows Vista / Internet
Explorer 7 ?
FrettyCharts Online Version is a signed applet, which means
a trusted third party has verified Deep North
Music Limited company identity and provided a
digital certificate. We use this certificate to
sign the applet, which grants it the ability to
do useful things like save your work and render
chord images to your local machine.
Internet Explorer 7 under Windows Vista does
not appear to respect the privelages of a signed
Java applet, and so it is impossible to save
your work or do anything useful. Browsers such
as
Firefox and
Opera work just fine.
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